Reference

Terms Conditions That Govern Your Account

These terms set out the rules for opening and using your bcc88 account, including how deposits, withdrawals, and wallet activity are handled. Access to our platform depends on your local law and eligible region — read these conditions before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessSubject to change with notice
bcc88 Terms Conditions That Govern Your Account
TERMS CONTACT

Reach Us About These Terms

If any clause is unclear or you need to raise a terms-related concern, our support team handles account and policy queries directly. Bring your account details when you contact us so we can resolve the matter without delay.

Live Chat Open the chat widget from your account dashboard for the fastest response on terms and account queries.
Email Support Send a detailed message to our support address for written confirmation of any terms clarification or account decision.
Help Centre Our help pages cover common account, payment, and eligibility questions — check there before raising a ticket.
HOW WE OPERATE

How bcc88 Handles Your Account Data

We keep your account data only as long as it is needed for the purpose it was collected — transaction records are retained to meet financial compliance requirements, while session data is cleared on a shorter cycle. You can request a copy of the data we hold on your account by contacting support with your registered details.

Data Retention

Transaction and identity records are kept for compliance purposes. Non-essential session data is cleared on a rolling basis once it is no longer needed.

Cookie Use

We use functional cookies to keep your session active and preference cookies to remember your lobby settings. No third-party ad cookies are placed without your consent.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Data Requests

To access, correct, or delete the personal data tied to your account, submit a written request through our support email with your account ID and a copy of your ID document.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and how our policies work in practice.

Account registration is open to individuals who meet the age requirement under their local law and are in an eligible region. Access depends on whether online casino activity is permitted where you are located.

We may update terms at any time, but we post notice before changes take effect. Continuing to use your account after the effective date means you accept the updated version.

If your account is suspended, any verified balance held in your account wallet remains accessible for withdrawal through the payment method you used to deposit, subject to our verification process.

Contact support via live chat or email, confirm your identity, and request account closure. We will process your remaining balance back to your bKash, Nagad, or Rocket wallet after verification.

Disputes are first handled through our support channel. If unresolved, the governing law clause in the full terms applies. Nothing here overrides consumer rights you hold under applicable Bangladesh law.

Send a written request to our support email with your account ID and a valid ID document. We will confirm receipt and respond within the timeframe required by applicable data rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.